![]() I do pay taxes for the additional 3 free voice lines. When the free lines were being offered I read on this forum many people didn’t get the lines since it’s just them and their wife. you have to do your research and find what works for you and your family. so I only was able to use my iPad To get 1 line. I wished I had the money to Buy more eligible tablets. I picked up only 1 Free Data for life Plan. AT&T and Verizon customers were able to take advantage of that offer.and you were practically able to get as many FREE 200mb lines as you wanted as long as you had an eligible tablet and available sim card. you didn’t even need to be a T-Mobile customer. tell me you grabbed a FREE DATA FOR LIFE tablet plan? That was free to everyone. ![]() I tried to tell everyone I came in contact with about the free phone lines. I know people are busy in their lives to not see all the promotions being offered. you just got the free line and that was it. and there were NO add a line requirement. they did the 1 free line about a month later. if they have an awesome deal (grab it) don’t fuss about waiting too long to capitalize on a great opportunity. and look at current T-Mobile offers to see if you benefit from it if you did indeed change plans. The main thing, that everyone should do is. because I would have needed to go to the T-Mobile ONE Plan and I would have lost my other promotions in the process. did you hop on that train? I think it was called Stateside International Plus. but it gave you true 4G unlimited data (no throttling) on your voice line or tablet line for an additional $25 per line. T-Mobile offered the Family Stateside International Plan (included calling landlines and cellular lines from the USA to other countries) for $10 dollars that covers all of your lines on your plan. Some of these deals were limited time offers that were only active for a weekend or so, I do feel bad you were not able to take advantage of these deals. many of the grandfathered plan owners are happy with what they have. but at least you didn’t pass on the awesome promotions T-Mobile gave as I stated previously, there were a host of promotions and deals for existing customers (Free phones and tablets, free data lines, free voice lines). And with those free lines you had a choice of voice or data lines And an option of free phones too!!!!!! I passed on the free phones cause I didn’t have the money for the taxes. I hope someone in management and customer retention reads this because T-Mobile overall does great work in the industry but this is a major slap in the That’s a really good deal. If you can afford to shave $20 off your new clients then you can offer the discount to your current customers. It is the same plan but I am paying $20/month or $240/year more than the new customers. I currently have the Magneta Plan of 4 lines for $160 with taxes and fees included. No mention of any credits or this promo existing after X amount of months. It comes down to $140 per month with taxes and fees included. ![]() New customers are able to get the Magneta Plan of get 3 lines and get the 4th for free. I think FTC regulations require they keep copies of their ads for so many years so they should have these ads on file for review. They have added "new customers" only to their website and fine print since this summer. It looks like my attempt thus far was to have T-Mobile clarify that their promo was misleading. I have expressed this to customer service and I have attempted to escalate this. I feel like the "old" are its cash cow now. It seems that T-Mobile has been focused on high user growth than being fair to their existing customer base who joined when their CEO, John Legere, began his Uncarrier change. That couldn't be helped because they were loyal. I remember in the past when old, loyal customers had grandfathered plans that were spectacular. New T-Mobile Clients have CHEAPER plans than us.
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